There’s no question too small – or silly
We know that many of you will be new to all this, so we’ve tried our best to answer any questions you may have and will be updating this info on a regular basis. If we’ve missed anything, please do drop us a line: firstname.lastname@example.org.
The questions you may be too afraid to ask!
Where and how do I put on my race numbers?
When you come to registration on the event day, we’ll give you a race number with safety pins to position wherever it's clearly visible, for example, chest, back, or vehicle. Some participants may choose to bring their own race belt to secure their numbers in place. This is fine as long as your number is clearly visible from the back or front.
If I don’t complete my challenge, will I still get a Super Kit bag (goody bag), T-shirt and medal?
Absolutely. Anyone who steps up to the challenge and tries their best will be justly applauded and rewarded.
Do Sidekicks, who are assisting Superheroes on the course also get a finisher’s medal, T-shirt and Super Kit Bag?
Only our Everyday Superheroes and those who enter as part a Family or Team Ticket for npower Winter Wonderwheels will receive a finisher’s T-shirt as part of their entry. However, all Sidekicks who are assisting their Superheroes on the course for the small fee of £5 will be given a medal and Super Kit Bag when they cross the line and will have the opportunity to buy a T-shirt as a memento of their day if they wish.
Will there be disabled toilets and will any of them have hoists?
Yes, there will be plenty of disabled access toilets and one Mobiloo toilet with a hoist and changing area.
Our Superhero Series terminology
Everyday Superhero: Put simply, an ‘Everyday Superhero’ is someone who considers themselves to have a disability and signs up to take on one of our challenges. We salute you!
Sidekick: In its most general sense it refers to anyone who is on hand to assist our Superheroes and give them the best day possible. There are two main types of Sidekick: 1. Anyone who comes along to support their Superhero friend or family member by assisting, guiding, pushing or simply accompanying them around the course during a challenge; 2. Our fantastic and indispensable legion of volunteers (please do sign up and join them!)
Disability: When we talk about people with disabilities, we mean anyone who considers themselves to have a physical, sensory, intellectual, invisible or behavioural disability, or anyone with a long-term illness or injury. Don’t worry, no one will be asking for proof or details and no classifications are needed.
On the day
How long should I arrive before my challenge starts?
We ask everyone to register an hour before their challenge begins, so we recommend arriving at least an hour before your start time to give you plenty of time to unload kit, park up, head over to registration then have your warm up and safety briefing before the race starts.
Where do I need to go when I arrive?
Head straight to Mission HQ to register. There’ll be clear signs marking the way.
Will there be drop off areas for my kit?
Yes, we’ll have a ‘meet and greet’ area where you’re welcome to drive up & drop any equipment with volunteers near the hub while you head off to park.
What should I wear?
You are welcome to wear whatever feels comfortable – masks, capes and plenty of festive sparkle are also very much encouraged! Due to the time of year, we recommend bringing plenty of layers to ensure you keep warm, plus waterproofs just in case… A top tip is to write your name (Superhero alter ego or real) somewhere prominent, so spectators can shout out your name for extra encouragement!
Equipment and safety
What equipment do I need?
Our ethos is ‘anything goes’ and we’ll do our best to allow any equipment you might need on the course. Check out our equipment page for more details. However, there are a few essentials:
– If you are using some kind of vehicle – adaptive bike, wheelchairs, etc. – it will need to be in a roadworthy condition, with brakes in good working order.
– Cycle helmets must be worn by anyone who is self-propelling. (If there is a reason why you might not be able to wear a helmet, please contact the Superhero Tri team.)
Will there be water provided on the course?
There will be water stations along our 5k and 10k challenges, and water will be provided for all Superheroes and course Sidekicks at the finish line.
I would like to use an adaptive cycle for the challenge. Where can I hire one?
Our fantastic bike partner Quest 88 has all kinds of fun, adapted cycles available to hire.
Will there be emergency services on site?
Absolutely. Your safety is our priority. There will be a medical team on site all day to provide medical assistance if needed.
What are the courses like?
The three courses follow largely flat routes on private, traffic-free tarmacked pathways/roads. The challenges will be clearly signposted and our Super Sidekick volunteers will be stationed along the way to encourage, direct, answer questions or assist in any way needed.
The nuts and bolts
What is npower Winter Wonderwheels?
This fabulously festive event offers three different lakeside distances to choose from. You can cycle, run, walk, wheel, push or be pushed. Anything goes! You can fly solo or enter as a family or team.
Who can enter npower Winter Wonderwheels?
That depends on the race. Participants entering our solo events must consider themselves to have a disability. Anyone can enter with their family or as a team, as long as least one member of the family or team considers themselves to have a disability. Please see the below for our recommended minimum ages.
Do I need a classification?
No, you do not need a classification for any of our events.
What age do you have to be to enter the events?
The recommended minimum age is 3+. The recommended minimum age for Superheroes being pushed/pulled around the course by a course Sidekick is 2+. Please note that anyone under the age of 9 must be accompanied by an adult.
What are the challenge distances?
The Lakeside Dash – 1km
Once Round the Lake – 5km
Twice Round the Lake – 10km
Who is npower Winter Wonderwheels aimed at?
Everyone from seasoned athletes to complete beginners. Our events are designed for every fitness level and ability so if you have never done anything like this before, don’t worry, you won’t be alone.
Is this a competitive event?
That is entirely up to you, but our main hope is that everyone has lots of fun.
Can I bring a Sidekick (buddy) to assist me around the course?
Yes, you are welcome to bring a friend or family member to guide, push or simply accompany you around your chosen challenge for a £5 fee (which will entitle them to a medal and Super Kit Bag when the cross the finish line with you). Please make sure that you register your Sidekick’s details in your online registration account, which can be updated any time.
Can I visit Dorney Lake to have a look around before race day?
Please do. The 450 acres of privately owned parkland is open to everyone almost all the year round. (Please note, although parking will be free of charge on our event day, visitor parking fees normally apply.)
Are spectators welcome?
Absolutely. Come along and cheer our Superheroes over the line! There is no entry or parking fee for spectators.
Do I have to pay for parking?
No. Parking will be free for everyone on the day.
What age do I need to be to join the volunteer team?
We ask that all our Sidekicks be at least 16 years or over as of 31 December 2017 unless they are accompanied by an adult. Please head to our Sidekick page to volunteer.